Can you afford to miss new client
calls?
New clients in desperate
situations can call at any time. With hundreds of attorneys competing for the same dollar, if you don't answer, a competitor
will. How much additional revenue could you generate if you added just one new client a month? Attorney answering services
from ASR can make your firm available 24/7, ensuring you never miss a chance at new business. We have
over 20 years experience providing attorney answering services and can help your firm with customized, on-demand services.
Unnecessary Interruptions
How many times has a client needed to reach you but couldn't?
Partnering with ASR gives you an on-demand staff of virtual receptionists who can handle your calls and route messages
to you depending on your specific request for that day. In addition, calls can be screened to ensure you only receive the
ones you want. Before you go to a day in court, you can designate that only specific callers or calls regarding certain cases
are routed to you. Through our scripting software we are able to offer account customization. You
can set up instructions for specific situations and types of clients, including new, domestic or criminal clients. When
you receive a call, we can dispatch the information via text message, pager, email, fax, website integration or by calling
you directly. Emergency calls can be sent to the on-call immediately with confirmation, non urgent messages can be held until
the next day depending on your specific request. A daily log is available with time-stamped information about each call
and may be recorded so you know when each call came in and what was done with the call to ensure on-call personnel are
handling the calls as you have instructed.
There is no substitute for a live person
Answering Service of Richmond is the solution for all of your communication service needs
and will reduce the chance of missing a new client call or failing to respond to an urgent inquiry. All without a huge upfront
cost or long term commitment.
