No More Missed Calls!

When a customer needs service, whether they are hot or cold they will go down the list till they find someone to help them with whatever type of service they need. We are here 24/7 to provide receptionist services to both you and your customer. By using ASR, you ensure someone will always be available to answer your calls and provide the service your customers need and expect.

Quality Customer Service

Having over 20 years of live answering service experience gives us the expertise on how to help your company grow. We can provide your company with website integration, by answering your calls and putting the service calls right into your service cue. When you receive a call, we can dispatch the information via text message, pager, email, fax, website integration or by calling you directly. Emergency calls can be sent to the on-call immediately with confirmation, non-urgent messages can be held until the next day depending on your specific request. A daily log is available with time-stamped information about each call and may be recorded so you know when each call came in and what was done with each call to ensure on-call personnel are handling the calls as you have instructed.

We will customize your account to service your companies particular needs. We will be an extension of your business not "just the answering service". Having a business can be a challenge, trying to answer the telephone and do the work. Allow your staff to concentrate on more important tasks while Answering Service of Richmond answers both your current and potential customers. We can call your customers reminding them of their scheduled appointments. Courtesy appointment reminders cost you a small fraction of what each appointment is actually worth to your company.

Contact belinda@asofrichmond.com or 866-770-4942