Open 24/7/365

When you have an on-line marketplace you are officially open 24/7. Today's customers shop at all times of the day. Not providing live receptionist services to assist with ordering and questions costs your business money. An order taking call center gives your customers the quick answers they are looking for and allows them to place their orders at the same time. If they don't place their order with you when they want, they may decide to place it with your competition.  Not every customer wants to order on-line; others may not have that ability. By providing order entry services through ASR, your business will be able to capture these sales over the telephone.

24 Hour Order Support

After the customer has placed the order they may still have questions about shipping, tracking, or adding to their order. An order taking call center provides customers with trained agents who can handle a variety of requests. We will help you build a loyal customer base and increase the chance of repeat customers. If your website goes down for any reason, you could lose sales. We back up order information in our system so orders can still be taken. You can receive orders by email, text message, fax or website integration so you are not missing any opportunities. We are here to increase your company's revenue. We do this by providing reliable order entry services and live answering services to all customers.

Contact belinda@asofrichmond.com 866-770-4942