Answering Service of Richmond, Inc. - Logo
Phone Icon (804) 272-4942

Keeping You In Touch
With Your Customers 24/7

We are People Answering People!

Contact Us Today


SUPPORT

We understand that your business is unique, this is why we are dedicated to providing customized answering services to meet your needs without contracts. We are here 24/7 to provide call center services to both you and your clientele. How many times has a client needed to reach you but couldn't? Or you had to stop what you were doing to answer your business phone. You can contact us after-hours, during holidays, on the weekends, bad weather, in fact anytime 24/7. Our goal is to be available anytime you need us, providing receptionist services that enhance your business one call at a time. Contact Belinda or Alyssa for a professional answering service that will make a difference, providing a low cost solution for your business 24/7, 365 days a year! No matter what type of business you have, it is your livelihood and you are our livelihood. We strive to be an extension of your company. You work hard to make your business run and we want to be there for you and your customers, to make your customers feel like you are available 24/7 or whenever they need you. Here is a sample of some of the customer types we currently have and have had for many years. You customize your account and tell us how you want us to handle and dispatch your calls. We will treat your customers the way we would want to be treated. We will tell your customers what we can do not what we cant do! Your business is unique to you and we appreciate that, let Answering Service of Richmond show you how much we care about taking care of your customers! A great answering service will make a tremendous impact on your business!



  

Why Choose Answering Service Of Richmond, Inc.?

  • Family Owned & Operated
  • Qualified, Dependable & Intelligent
  • 24/7 Availability
  • The latest in technology and industry standards
  • Customized
  • Receptionist Services
  • 24/7 Answering Service
  • Emergency Answering Service
  • After-Hours Answering Service
  • Support for Special Projects
  • Monthly Billing Cycle (not every 4 weeks - only 12 bills a year)
  • No Tiered Call Answering (Equal Training for all staff)
  • No Extra Charge for Nights, Weekends or Holidays
  • Call Recording
  • Fees based on Incoming & Outgoing Calls
  • Voice mail Services with Options
  • Email Monitoring
  • Order Taking
  • Dispatching
  • Message Delivery
  • Customer Service
  • Information Screening
  • Reservation/Scheduling
  • Emergency Response Callouts
  • Friendly U.S - Based Operators

Medical Answering Service

If your patients are calling, it's because they have a need. Whether its urgent or not-urgent depends on how their call is handled. If urgent the call needs to dispatched immediately to the appropriate on call doctor. If the callers need is not urgent it may be able to be held til the next business day for the office to take care of when they return. Some of the questions we may ask could be: Callers Name, Patients Name, Call back #, Message, Urgent or Non-Urgent. All information and questions are handled according to your discretion and business needs.

Small Business Answering Service

Do you ever feel like you spend too much time working In your business instead of On your business? As a small business owner, we understand that you wear many hats. This is why we are here to take care of your customers for your so you can work On your business. It doesn't matter whether you are a single person in your business or you have multiple people working with you, we are here to take care of you and your clientele.

Answering Service for Contractors

Whatever type of contractor you are, you run a business and need qualified professional receptionist's to take care of your calls. When someone is looking for a contractor to do work at their home or business they will search til someone answers the phone and makes them feel like that company can take care of their needs. Let Answering Service of Richmond help you increase your clientele by taking care of your calls.

Home Health Care & Hospice Answering Service

Whether you provide companion services, personal care services, skilled services or hospice services we can help you manage your calls. We know how important it is to be compassionate and understanding when a family member calls for whatever reason. Making sure a call is dispatched in a timely manner is absolutely a must. A timely dispatch and call back to the family gives your patient the piece of mind they need in their time of need.

Property Management Answering Service

When your tenant has an issue whether its a clogged toilet or leaking faucet, They need to know that there is someone they can call any time of the day. We are here 24/7 to protect your property and your tenants home. We will get a hold of the maintenance crew o/c depending on the emergency.